This article delves into the world of car repair on Martha’s Vineyard, featuring insights from seasoned automotive professionals. We explore the unique challenges and rewards of operating car repair businesses on this island, drawing from interviews with local experts. Discover how these dedicated mechanics keep the island’s vehicles running smoothly, addressing everything from routine maintenance to complex diagnostics in a rapidly evolving industry.
Al Noyes, owner of Al Noyes Automotive in Edgartown, shares his decades of experience in the car repair sector. A Vineyard native, Al’s journey began with on-the-job training and blossomed during his four years as an Air Force mechanic. Today, Al Noyes Automotive is a father-son operation, with Al and his son Fred, or Alfred Jr., working side-by-side. Fred specializes in bodywork, complementing Al’s expertise in essential services like oil changes, brakes, tune-ups, and steering. While Al doesn’t handle alignments in-house, he ensures his clients receive comprehensive care by outsourcing this specific service to trusted partners.
“I wake up every day and I enjoy coming to work,” Al remarks, highlighting the enduring passion that fuels his commitment to car repair. His clientele, a mix of year-round residents and seasonal visitors, appreciate the personalized service and reliable repairs offered at his shop. Located conveniently near Edgartown, Al’s shop is a go-to for teachers and local business owners who value the ease of dropping off their vehicles and walking to work. Al cherishes the relationships he’s built over the years, considering many clients as friends and enjoying a strong base of repeat customers. While some long-time clients are moving off-island, Al consistently welcomes new customers through word-of-mouth and a solid reputation, rather than relying heavily on advertising.
Reflecting on his career, Al emphasizes the continuous learning inherent in the automotive field. He fondly recalls the wisdom of Clarence Barry, his early mentor, who instilled in him the principle that “It’s a poor day when you don’t learn something.” From the transition from points and condensers to electronic ignition and the prevalence of disc brakes, Al has witnessed significant technological advancements. Modern car repair now involves sophisticated scan tools and computer diagnostics, requiring mechanics to blend traditional wrench skills with digital literacy. Al expresses a desire to see more young people enter the field, acknowledging a potential shift away from hands-on professions.
Addressing the unique demands of Martha’s Vineyard driving, Al confirms that it presents “severe driving” conditions. Short trips prevent engines from fully warming up, leading to internal rust and moisture buildup. He advocates for longer drives as a form of preventative maintenance, allowing vehicles to reach optimal operating temperatures and eliminate moisture. Al’s personal vehicle choices – a GMC Yukon, Chevrolet Tahoe, and Isuzu pickup – reflect his practical approach to vehicle ownership.
David Pothier, owner of Cars Unlimited in Edgartown’s Airport Business Park, shares a similar journey into the world of automotive repair. David’s passion ignited in his youth, dismantling lawnmowers and naturally gravitating towards mechanics. His career officially began at 14, working at Debettencourt’s and quickly transitioning from pumping gas to the repair shop. Since then, David has dedicated himself to the craft, establishing Cars Unlimited in 1986 and building a thriving business rooted in expertise and customer service.
Cars Unlimited embraces technological advancements, a necessity in today’s automotive landscape. David humorously recalls his initial skepticism about computer-aided car repair, yet now acknowledges its integral role. From computerized ignition systems to drive-by-wire technology, modern vehicles demand a different skillset from mechanics. Cars Unlimited stays ahead of the curve by investing in continuous training for their technicians, ensuring they are proficient in diagnosing and repairing even the most technologically advanced vehicles. Their service for the Edgartown Police Department and Hertz car rentals provides valuable exposure to a wide range of new models and technologies, keeping their team at the forefront of industry changes.
Information access is crucial in this evolving field. Cars Unlimited subscribes to services like All Data, replacing traditional service manuals with comprehensive online resources. David emphasizes the constant investment in updated software for various manufacturers like Chrysler, Ford, GM, and Isuzu, ensuring his shop possesses the same diagnostic capabilities as dealership service centers.
While Cars Unlimited initially specialized in Subaru and Toyota, they now offer comprehensive repair services for “everything else,” including Ford, Jeep, Chrysler, and Isuzu trucks, catering to the diverse vehicle needs of Martha’s Vineyard residents and businesses, especially landscapers who rely heavily on trucks.
David echoes Al’s sentiment regarding the severity of driving conditions on Martha’s Vineyard. Short, slow drives contribute to engine and brake wear, contrasting with highway driving where vehicles reach optimal operating temperatures. The island’s dirt roads further exacerbate wear and tear, leading to increased demand for front-end and brake work.
Cars Unlimited prioritizes preventative maintenance, particularly for their year-round customers. They encourage fall oil changes and inspections to prepare vehicles for winter storage, streamlining summer maintenance needs for returning seasonal residents. David values long-term client relationships, having served customers since Cars Unlimited’s inception. His business has grown from its original location on Dukes County Avenue to School Street and finally to its current purpose-built facility since 1995, a testament to his dedication and success.
David’s team at Cars Unlimited includes service manager David Andrews, front desk assistant and inspector Randy Dull, and long-term auto technician Alonza Murphy. His family is also integral to the business, with his son DJ working as a technician and his wife Terry managing the office. Despite the demands of running a busy repair shop, David fosters a positive team environment, including an annual fishing trip for his staff, highlighting camaraderie and work-life balance. Reflecting his brand loyalty, David and his employees all drive Toyotas, with his wife driving a Lexus.
Andrea Della Russo Campbell and Bruce McIntosh of McIntosh Motors in Edgartown offer another perspective on Vineyard Haven car repair. Bruce McIntosh, a 40-year veteran of McIntosh Motors, recounts Andrea’s arrival eight years prior, initially seeking assistance to repair her own vehicle. Bruce recognized Andrea’s mechanical aptitude and interest, which led to her joining the team. Now, Andrea effectively “runs things,” as Bruce transitions towards a semi-retirement role, signifying a passing of the torch within this established business.
Andrea’s mechanical background is rooted in her Navy engineering experience. Her six-month training program provided a comprehensive foundation, further enhanced by hands-on learning from senior chiefs in exchange for “a bottle of Crown.” She served on a ship for 2.5 years, gaining practical experience with complex systems. Andrea draws parallels between ship and car mechanics, noting the similar systems operating on different scales. While ship systems are larger and more spatially separated, car systems, though smaller, present their own diagnostic challenges.
Prior to returning to automotive repair, Andrea spent a decade in farming on Martha’s Vineyard, managing the farm stand at Morning Glory Farm and working in the fields at Whippoorwill Farm. This experience, following her Navy service, offered a grounding contrast to her earlier responsibilities. Her return to mechanics was sparked by working on her own Dodge truck at Jerry Jeffers’ shop on Chappy, rekindling her passion for automotive work.
Andrea emphasizes the rapid evolution of the car repair industry, driven by advancements in computer technology. She notes the increasing reliance on computer systems in modern vehicles, demanding continuous education and specialized tools for diagnostics and repair. However, she also acknowledges the enduring presence of older vehicles on the island, which require different skill sets and offer a connection to simpler mechanical systems.
Bruce highlights the efficiency gains from online parts databases like NAPA, streamlining parts ordering and reducing reliance on phone calls. He estimates that 70 percent of their parts are ordered digitally, underscoring the integration of technology in daily operations.
Andrea praises Ken Ward, the auto teacher at the high school, and the CTE program for nurturing local talent. The program’s well-equipped facilities and Ken’s expertise provide valuable training for aspiring mechanics. McIntosh Motors maintains a strong relationship with the program, hoping to recruit future technicians. Andrea also contributes to community education by teaching auto mechanics at ACE, offering classes when there is sufficient interest.
McIntosh Motors boasts a seasoned team, including Doug Batten, potentially the island’s longest-tenured auto technician with over 60 years of experience, and Michael Brady, a jack-of-all-trades who has been with Bruce since the beginning. Andrea’s role is multifaceted, encompassing car repairs, gardening, phone duties, billing, and parts ordering – a balanced approach reflecting her Libra personality. Andrea’s vehicle of choice is a Jeep Cherokee, a popular “Island standard,” while Bruce drives a Chevy Silverado pickup.
Larry Conroy, owner of Courtesy Motors in Vineyard Haven, along with his son Jesse Conroy, represent another long-standing car repair business on Martha’s Vineyard. Larry’s entry into mechanics was somewhat unconventional, starting at age 12, hanging around a local garage after school at his mother’s suggestion. He progressed from sweeping floors to washing parts and by 15, secured a parts department job at a Volkswagen dealership in Oak Bluffs, quickly becoming parts manager. This early immersion in the automotive world solidified his career path, even while pursuing college studies in computer technology – a field vastly different from his eventual profession. In 1980, Larry seized the opportunity to acquire his own shop, naming it Courtesy Motors and building it into a respected local business.
Reflecting on the changes over his career, Larry emphasizes the generational shift in mechanics. He considers “old-time mechanics” like himself, who started with points and coils and drum brakes, a “dying breed.” Modern vehicles, with antilock brakes and fuel injection, are significantly more complex than their predecessors. Larry notes the shift from adjusting components to primarily replacing them, reflecting the integrated nature of modern automotive systems.
However, Larry also acknowledges the increased longevity and reliability of modern cars and engine oils. He recalls when engine rebuilds were common at 50,000 miles, contrasting with today’s engines that often reach 100,000 miles before being considered “broken in.” The evolution of engine oils, from seasonal to year-round and synthetic options, further contributes to engine lifespan and reduced maintenance.
Larry recognizes the evolving skillset required of modern mechanics. His younger technicians, in their 30s, possess expertise in diagnosing fuel injection and sensor issues, areas that differ significantly from his early training. He values the knowledge sharing within his team and utilizes NAPA’s annual training classes to keep his technicians updated on new technologies like antilock brakes and electronic systems. Computer literacy is now essential for mechanics, and Larry acknowledges the ongoing challenge of finding skilled technicians. Currently, Courtesy Motors is seeking to expand its team. Larry’s personal vehicle collection is diverse, including a Jeep Cherokee, Corvette convertible, and Suzuki Bandit motorcycle, while Jesse drives a Jeep Grand Cherokee Laredo.
These interviews collectively paint a picture of a vibrant car repair community on Martha’s Vineyard, characterized by experienced professionals adapting to technological advancements while maintaining a commitment to customer service and community. From family-run businesses to established shops, these mechanics are essential to keeping the island moving.
