At JB Tools, we understand that purchasing tools and equipment online requires trust. While JB Tools operates as an independent reseller and is not always an authorized dealer or directly affiliated with the brands we feature, we stand firmly behind every product we sell. We guarantee the authenticity and quality of our inventory, ensuring you receive genuine products every time. Whether you are looking for general tools or specific items like Permatex copper anti-seize lubricant for auto repair, your satisfaction is our priority. That’s why JB Tools provides a 100% satisfaction guarantee, demonstrating our commitment to your peace of mind.
To uphold this guarantee, JB Tools has a straightforward and customer-centric return policy. If you are not completely satisfied with your purchase, we offer options to resolve your concerns quickly and efficiently. Depending on product availability and your preference, you can choose between a replacement product or a full refund (excluding return shipping costs). You can find complete details about our return process by clicking here.
Being an independent reseller allows JB Tools to offer competitive pricing, providing significant savings directly to you, our valued customer. We are proud to be a trusted online retailer known for delivering quality tools at affordable prices. Our dedication to 100% customer satisfaction is what sets us apart, and this commitment extends to our comprehensive Warranty Program, covering all products sold by JB Tools.
In the rare instance you encounter a defect or malfunction with a product purchased from JB Tools, our Warranty Program is designed to ensure a fair and efficient resolution. We are committed to working with you to address any issues according to the terms of our Warranty Program, which you can review in detail by clicking here.
Important Notice Regarding Non-Affiliation and Disclaimer: JB Tools clarifies that we are not the manufacturer, an affiliate of the manufacturer, nor an “authorized” distributor of the products we sell. Purchasing from JB Tools may mean that manufacturer-provided services, such as training or technical support, may not be guaranteed. Similarly, manufacturer warranties, if applicable, might not be honored. This disclaimer is to prevent any confusion regarding our relationship with product manufacturers and to ensure transparency in your purchasing decision. However, please be assured that JB Tools fully supports its Warranty Program and Manufacturer Matching Policy, ensuring your satisfaction remains our top priority. Furthermore, as part of our commitment to your satisfaction, JB Tools matches both the price and any ongoing promotions associated with our products.
