When you’ve been in a car accident, dealing with repairs can feel overwhelming. If you have State Farm car insurance, you might be wondering, “Can I use any repair facility I choose?” The answer is yes, you generally have the freedom to select the repair shop you prefer. However, State Farm also offers a program called Select Service®, which can streamline the repair process. Let’s explore your options to help you make an informed decision.
State Farm Select Service® Program: Convenience and Quality
State Farm has a network of auto body shops known as Select Service®. These shops have agreements with State Farm to provide quality repairs efficiently. Choosing a Select Service shop offers several benefits:
- One-Stop Service: You can get your repair estimate and the repairs done at the same location.
- Guaranteed Completion Date: Select Service shops commit to timely repairs and provide a guaranteed completion date.
- Lifetime Limited Warranty: Repairs made at Select Service shops come with a lifetime limited warranty, giving you peace of mind.
- Additional Conveniences: Many Select Service shops offer services like vehicle pick-up and delivery, and they often wash and vacuum your car after repairs.
How to Use State Farm Select Service®
Using the Select Service program is straightforward. State Farm representatives can assist you in finding a participating shop, or you can use the online tool to explore shops in your area. You can usually find shops near your home or workplace for added convenience. Once you choose a shop, you can contact them to schedule repairs or simply drive in. After repairs are completed, you pay your deductible to the shop, and State Farm handles the rest of the payment directly with the repair facility.
Your Right to Choose: Out-of-Network Repair Shops
While Select Service offers numerous advantages, you are not obligated to use these shops. You absolutely have the right to choose any licensed repair facility, even one that is not in the State Farm Select Service network.
If you decide to use an out-of-network shop, the process is slightly different. State Farm will typically need to provide an estimate before you schedule repairs at your chosen shop. This ensures that the repair costs are in line with industry standards and your policy coverage.
Making the Right Choice for You
Ultimately, the decision of whether to use a State Farm Select Service shop or another repair facility is yours. If you value convenience, guaranteed quality, and streamlined service, Select Service is an excellent option. However, if you have a trusted mechanic outside of the network or prefer to explore other options, State Farm respects your choice.
No matter which path you choose, State Farm aims to make the claims and repair process as smooth as possible, helping you get back on the road with confidence.
