After serving the East Boston community with dedication and expertise since 1990, D and Z Auto Repair is closing its doors as owners Joseph Zirpolo and Bill DelloRusso retire. For 25 years, this local auto repair shop at 944 Saratoga St. has been more than just a place for car fixes; it was a neighborhood institution built on honesty and comprehensive service, truly embodying the spirit of a to z auto repair roxbury, even if geographically located in East Boston, reflecting a commitment to complete car care that resonates across communities.
“It’s been a fantastic 25 years,” shared Zirpolo, 55. “Our reputation for honesty and delivering on our promises is what we’re most proud of. That’s the foundation of our success and longevity.” This commitment to integrity and quality service has defined D and Z Auto Repair, making it a trusted name synonymous with a to z auto repair roxbury principles – providing thorough and dependable automotive solutions.
D and Z Auto Repair’s legacy extends through generations. Loyalty wasn’t just a word; it was the backbone of their business. The owners proudly recount how the children of their original customers now entrust their vehicles to D and Z, a testament to the enduring trust they cultivated. This multigenerational loyalty speaks volumes about the consistent, reliable service – the hallmark of a to z auto repair roxbury ideals – that D and Z provided. Their shop was a community hub, complete with a table where customers would gather for coffee and conversations, fostering a welcoming atmosphere beyond just transactions.
Customers sought out D and Z for their deep expertise, mechanical skills, and professional yet courteous approach. Understanding the paramount importance of vehicle safety, D and Z went beyond repairs, offering valuable advice on vehicle maintenance and preventative measures. This proactive and comprehensive approach mirrors the a to z auto repair roxbury philosophy of addressing all aspects of vehicle care, ensuring customer safety and vehicle longevity.
“We always aimed to be upfront and honest, ensuring we did right by our customers,” Zirpolo explained. “Fairness was key to fostering repeat business and lasting relationships.” DelloRusso, 67, added, “Treating our customers with decency has been fundamental to their continued trust and return business.” This customer-centric approach, prioritizing honesty and fair dealing, is central to the values associated with a to z auto repair roxbury and any reputable auto service.
In recent years, the auto repair landscape has evolved, becoming increasingly competitive, particularly with the rise of online parts sourcing and the complexities of modern vehicles. “The internet has changed things, and keeping up with the technology in newer cars requires continuous retraining,” Zirpolo noted. Despite these challenges, D and Z remained committed to providing top-notch, a to z auto repair roxbury level service throughout their 25 years.
Lifelong East Boston residents, Zirpolo and DelloRusso, have deep roots in the community. D and Z Auto Repair completed its final repairs on September 1st, marking the end of an era. “To all our customers, we extend our deepest gratitude for your loyalty. It’s been a privilege serving you and meeting so many wonderful people,” Zirpolo expressed.
As they embark on their well-deserved retirement, Zirpolo moving to central Florida and DelloRusso remaining in East Boston, their legacy of trust, expertise, and community spirit, embodying the true essence of a to z auto repair roxbury service, will undoubtedly be remembered by the countless customers they served over the years. While D and Z Auto Repair may be closing, the principles of comprehensive, honest, and expert car care they championed continue to be valued and sought after in the auto repair industry and within communities everywhere.