Attorney General Josh Shapiro has taken decisive action against Omega Vehicle Services, LLC, operating as Delta Auto Protect, securing over $1.7 million in restitution for consumers nationwide. This move comes after Delta Auto Protect allegedly violated consumer protection laws by denying claims and failing to honor vehicle service contracts. If you’re one of the many consumers who felt misled by Delta Auto Protect, understanding your options, including how to seek restitution and whether further legal action is necessary, is crucial.
Delta Auto Protect promised peace of mind through vehicle service contracts, collecting premiums ranging from $1000 to $3000 from consumers. The promise was simple: coverage for unexpected auto repairs. However, the reality for many contract holders was far different. Consumers reported encountering unresponsive customer service, despite the company’s claims of 24/7 availability and a 30-day money-back guarantee. When repair needs arose, Delta Auto Protect erected roadblocks, routinely denying claims and neglecting their contractual obligations. Frustrated consumers and repair shops faced countless unsuccessful attempts to contact Delta Auto Protect, leaving individuals to shoulder repair costs out of their own pockets.
The Court Order obtained by Attorney General Shapiro is a significant step towards rectifying these injustices. It mandates Delta Auto and its manager, Charles Seruya, to cease operations in Pennsylvania and prohibits them from selling vehicle service contracts to Pennsylvania residents. More importantly, the order earmarks a substantial $1,734,314.53 for customer restitution, alongside additional funds for business restitution and civil penalties. This dedicated restitution fund aims to compensate consumers who were directly impacted by Delta Auto Protect’s deceptive practices.
Eligible consumers have a pathway to reclaim their losses through this restitution process. The Attorney General’s office is actively seeking consumers who believe they were victims of Delta Auto Protect’s tactics. To be considered for restitution from this settlement, affected individuals were urged to file a complaint with the Pennsylvania Office of Attorney General by November 11, 2022. While the deadline for this specific restitution has passed, understanding this process is important, and it may be worth checking with the Attorney General’s office for any updates or further actions.
While this restitution effort provides a significant avenue for recovery, some consumers might consider further individual legal action. If the restitution doesn’t fully cover your losses, or if you seek to explore options beyond the Attorney General’s settlement, consulting with an attorney to understand your rights and the possibility of suing Delta Auto Repair could be a next step. This might involve exploring options for breach of contract or further claims depending on the specifics of your situation and the extent of damages incurred.
The action taken against Delta Auto Protect serves as a strong reminder of consumer protection laws and the avenues available to those who have been wronged. While the restitution process initiated by the Attorney General offers a direct path to reclaim losses for many, understanding your broader legal options, including how to sue Delta Auto Repair, ensures you are fully informed and empowered to seek justice and fair compensation.
