At CarRepairOn, we are committed to providing top-quality products and services. This Warranty Policy outlines the coverage for defects and conditions under which repairs, replacements, or refunds may apply.
1. Warranty Coverage
Our warranty covers:
- Products: Any product purchased from CarRepairOn is covered for 12 months from the date of purchase. This includes protection against defects in materials and workmanship.
- Services: Service-related work is guaranteed for 6 months following the completion of the service. Any issues arising from the service provided will be addressed free of charge.
2. What Is Not Covered
The following are not covered by this warranty:
- Normal Wear and Tear: Natural deterioration from usage over time.
- Misuse and Negligence: Damage caused by improper use, accidents, or failure to follow proper maintenance guidelines.
- Unauthorized Modifications: Damage or defects resulting from alterations or repairs performed by anyone other than CarRepairOn or authorized agents.
- Cosmetic Damage: Minor aesthetic issues that do not affect functionality.
3. How to Make a Warranty Claim
To submit a warranty claim, follow these steps:
- Contact Customer Support: Email us at [email protected] or WhatsApp at +1(641)206-8880. Include your order number, a detailed description of the issue, and photos (if applicable).
- Return Authorization: If necessary, we will provide instructions for returning the product for evaluation.
- Assessment: Upon receipt, we will inspect the product or service claim to determine if it qualifies under our warranty policy.
4. Remedies
If the product or service is found to be defective under the warranty terms, CarRepairOn will:
- Repair the Product or Issue: At no cost to you.
- Replace the Defective Product: If repairs are not feasible, we will offer a replacement.
- Refund the Purchase Price: In cases where repair or replacement is not possible.
5. Return Shipping
Customers may be responsible for return shipping costs unless the product is confirmed as defective under the warranty. CarRepairOn covers the return shipping for repaired or replaced items.
6. Limitation of Liability
CarRepairOn’s liability is limited to the repair, replacement, or refund of the defective product or service. We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
7. Changes to Warranty Policy
We reserve the right to update or modify this Warranty Policy at any time. Any changes will be posted on our website and will apply to future purchases.
8. Contact Us
If you have questions or need assistance with a warranty claim, please reach out to us:
- Email: [email protected]
- WhatsApp: +1(641)206-8880
- Website: https://carrepairon.com
Thank you for choosing CarRepairOn! We are committed to ensuring your satisfaction with our products and services.
